
Lenders feel the squeeze, turn to tech infrastructure
According to new MORTECH 2006, three out of four lending businesses are being driven by the squeeze on margins. Only one lender in five thinks its company will earn more money in the next 12 months than it did in the past 12. How does all of this bode for technology plans?
(10/18/2006)
Lenders are feeling the pinch.
According to new MORTECH 2006, three out of four lending businesses are being driven by the squeeze on margins. Only one lender in five thinks its company will earn more money in the next 12 months than it did in the past 12.
“This is year 19 for MORTECH. We have never seen the industry so bent on building out their technology infrastructure in the face of fading business prospects,” said
Jeff Lebowitz, owner of MORTECH, publisher of the annual MORTECH survey on lender behavior and business use of technology.
“Only the few and the courageous believe that their businesses will grow and grow profitably,” Lebowitz added. “Under the cloud of pessimism is a shining light. Lenders intend to spend 8 percent more on technology than they did last year. The increase in IT spending in mortgage is again one-third higher than spending on IT across all U.S. industries.”
“There is a profound shift in lender behavior,” Lebowitz said. “Always in the past, negative expectations forced deferrals in capital spending. Not the case any more.”
Lenders are making significant investments in their businesses. They are investing in technology to support flexibility and control. High on lenders’ priority lists are:
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Mobile computing and wireless;
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Managing by modeling — AVM, pricing systems and risk management;
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Building more functionality on company-to-customer Web sites; and
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Proprietary underwriting systems becoming more evident.
According to the MORTECH 2006 findings, the mortgage industry is developing its own “digital divide.” There increasingly is a disturbing pattern emerging as to who is applying technology to run their businesses more effectively.
“Technology has not been about cost reduction — not for some time,” Lebowitz continued. “More money is being spent to give management better insight into the functioning of the business. But that is not true of small lenders, particularly not the small portfolio lenders.”
Lebowitz said it reminds him of the collapse of the thrift industry in the 1980s.
“I think that the major problem with the thrifts back then was not the lack of flexibility in their charter,” he said. “The way they managed their businesses was all wrong. The mortgage banking model was much better suited for the time than it was for portfolio lending.”
Lebowitz said that depositories will suffer again for not implementing the tools they need to run their businesses effectively. According to MORTECH 2006, it is the large lenders that are investing in the right technology for our time, and a broad intelligence gulf is growing deeper and wider in the mortgage industry.
MORTECH is published annually by MORTECH LLC of Guilford, Conn. MORTECH 2006 will be released to sponsors of the research on Oct. 25.
MORTECH is based on a scientific sample survey of lenders of all sizes — more than 300. The sampling discipline used by MORTECH allows conclusions to be applied confidently both to the mortgage industry and to lender size-segments that make up the industry, the company said.