The only way to capture and measure trends is through primary scientific surveys - done every year. Purchase 2010 report.
e-Mortgage, business intelligence less often used by lenders
Lenders are increasing IT spending – we have documented that. The mortgage industry could increase IT expenditures 15% or more.
IT objectives are largely inward focused. Lenders tell MORTECH 2010 that they want investments in IT to reduce costs, integrate workflow, reduce paper, modernize processing infratructure. These largely are measures to imprive operations. We can’t see any break-away activities.
Lenders are giving some technologies attention and funding. Some often discussed innovation seem to face postponement and lack of funding in 2011.
Look for widespread use of mobile (smart phone), PPE engines, AUS, AVM, Electronic Document Management, Fraud Detection.
Technologies less used include e-Mortgage, Business Intelligence (BI), Pipeline Rate Risk Management, and Servicing Portfolio Risk Management
Jeff Lebowitz